FAQ’s
Frequently Asked Questions
Our warranty is 99 years from date of purchase on our Collector Knifes and Outdoor Knifes
Our warranty covers all damages as the result of manufacturing or product defect. Our warranty does not cover misuse or other mechanical damages. Should we determine you knife’s damage is the results mechanical damage or fraudulent we will hold until such time that a detailed investigation is completed.
Your initial knife purchase ships free for delivery in the lower 48 USA States. For accessories that total under $100 we will implement the most cost effective shipping method with your purchase.
Yes we will Sharpen your Country Road’s knife as many time as you desire. It’s up to you to pay for the shipping cost to us and we will pay for the return shipping cost. Please contact us at Support@CRKnifes.com prior to sending your knife.
All of our products come with a no questions ask refund within the first 30 days of purchase, and we will provide you with a complete refund so long as there are scratches or defects as the result of being used.
Yes however you must request an appointment time. Info is posted on this website
Sometimes on extremely rare occasions we have to purchase 3rd party. The problem that we run into is that many USA knife suppliers and builders are purchasing and reselling products from republics outside the United States and this becomes a very challenging decision. We try very hard to think ahead and avoid these circumstances.
Yes, all of our knifes are in house laser engraved with their names and serial numbers. we can also sometime engrave your sheath with names and dates.
Your knife will be delivered with a document that outlines the hardness readings taken with our Rockwell Hardness Tester. Prior to final assemble we test up to 4 areas on the blade handle as this is considered as a destructive test that leaves a tiny indent mark.
It depends on the type of Blade Steel; however, we try to stay between 54-62 HRC. Going over 62 HRC runs the risk of micro fracturing the edge, thus we do not heat treat beyond 62 HRC.
First we are only a small family owned business that share in the management and also many time the hands on duties. Once in a while a few friends will swing by and help us when we are backed up. Second based on our experience we need the time get out in front with and stock up a little with the raw materials
It may not be possible to get the same answer twice when talking to professionals on this subject, however if you stay between 150 to 200 degrees you should be OK. The blade geometry can vary based on the thickness and hardness of the steel. You are welcome to send you knife back to us to have it re-dressed.
We do not have a payment plan available to our customers. You may want to establish a PayPal account that allows you to spread out payments over 4-6 months.
Our knifes are not established as collector items. They are just referred to as our Collector Series with the hopes that they will one day they will be desired and recognized as a top collector item. Most collector knifes reach this status after 100 years.
However, every collector knife starts out with 2 things to reach that goal:
- Highest Quality
- Highest Craftsmanship
Our collector series have these qualities to last for over a 100 + years of service life. Our goal is that each generation will introduce their own Collector Series and carry on this tradition. It’s unfortunate that we will never get to see this status reach however your grandchildren and great grandchildren should get to enjoy our collector knifes as much as you did – Country Roads Knife Company
The element that primarily determines the hardness of a knife blade made of steel is carbon. The higher carbon content in the steel, leads to greater hardness, making it better at holding an edge, but can also make the blade more prone to corrosion. When a steel contains a significant amount of carbon (typically above 0.5%), it is considered “high-carbon” steel, which is often used for knife blades due to its edge holding ability. While high carbon content increases hardness, it can also decrease the steel’s toughness, meaning it may be more brittle and susceptible to chipping. We try to keep our knife blades under a 62 HRC hardness depending on the type of Steel